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Contact Helpdesk via Email (UK): ice.technical.support@vaisala.com

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Missing Text Forecasts For UK Customers - UPDATE

Date: October 17 2016

Services Affected: All RoadDSS Applications: Manager; Navigator; Advisor; Observer.


The Met Office are still unable to generate forecast texts for most customers for display in RoadDSS applications due to Met Office technical issues. Some forecast texts are now available for select customers, with the rest hopefully following by the end of this week.


MeteoGroup forecast texts displayed in RoadDSS applications are lacking some content or in isolated cases all content due to MeteoGroup technical issues. MeteoGroup are working on a solution to fix this as soon as possible.


Best Regards,


Tim Nicholls


Vaisala Customer Services

+44 (0) 121 6831269