Administrator-level users can create and edit shared alerts. Shared alerts are visible to everyone in the organization. Users can view the alert configuration, but not edit or delete the shared alerts.
Click the Alerts tab in the application toolbar.
Click the Manage Alerts tab.
In the side panel, under Shared Alerts, click Add New.
Select one of the alert types.
Select the alert conditions, when applicable.
For example, select the parameter and the value(s) that trigger the
alert.
NOTE:
If two conditions have to be met, select Add
secondary
condition and enter its values.
When applicable, complete the automatically generated reset condition(s). The reset condition determines when the alert ceases to be active. See Resetting.
Select the station(s). The station list shows only the stations that include the selected parameters.
Alerts will be displayed in your Navigator/Manager views when triggered. Under Notifications, you can select if also notifications are sent:
Select if you want notifications to be sent only when the alert is triggered, or also when the alert reset condition is met.
Select Email and/or SMS.
Select contacts or distribution lists for the recipients.
You can also add individual contacts by clicking the Add button and edit the recipients list, see topic Distribution Lists Basics.
Enter the notification message content that will be sent with the notifications.
When applicable, enter a separate notification message content for reset messages.
The notification will consist of the station name, the alert name, and the message.
Check the automatically created alert name
and edit it, if needed.
NOTE:
The alert name has been automatically generated based
on your selections. However, the automatic generation will not work
after editing the name manually and after saving the alert.
Select the alert state:
Enabled: Alerts show up in the Manager/Navigator views when triggered, and notifications about them are sent to the recipients as configured.
Disabled: Alerts do not show up in the Manager/Navigator views and notifications will not be sent to recipients. The Disabled state is useful when you want to receive alerts during certain time periods only, for example, in winter, and disable the alerts during other times. Disabled alerts can also be used as alert drafts.
Select if acknowledgement is required. If you select the Required option, an Acknowledge button is added to the Alerts list. Users can indicate that they have seen the alert by clicking the button. The button will then be replaced by the name of the user and the time of acknowledgement.
Click Save to save and view the alert configuration. Click Edit to modify the alert configuration, if needed.
Under Alert conditions, you can select if the alert is reset after a certain time period during which the alert condition is not met, or when a specific threshold is met.
For example, when the alert condition is "Surface temperature is below 0.5", the reset definition could be:
"Reset alert when temperature is above 0.5 for 30 minutes."
"Reset alert when temperature is above 1."
Under Notifications, you can select to send notifications when the alert is reset.
See also: